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Prospering in Tough Economic Times through Loyal Customers
Rolph Anderson, Srinivasan Swaminathan, Rajiv Mehta
International Journal of Management and Economics 41 (2014) s. 76-91 -
Outcome- and behavior-based performance assessment of sales managers : the influence of hierarchical level
Rajiv Mehta, Rolph E. Anderson, Takao Ito, Jolanta Mazur
International Journal of Management and Economics 36 (2012) s. 51-69